February 2021

These are turbulent times in the most beautiful country in Europe. Something is happening that we have not experienced before and it affects us all. Elderly people, working people, our children, the schools and especially the hospitality.For the hospitality  in Spain, of course, this is a real crisis. We can hardly imagine what it means to suddenly be told that your business must close without knowing how...

WHAT EXACTLY IS HOSPITALITY? According to Wikipedia, hospitality is the relationship between guest and host or hostess. It is about treating the guest with respect and fulfilling his or her needs. In short: hospitality ensures that your guest feels as welcome as possible.AND WHY IS HOSPITALITY SO IMPORTANT?No guest likes to feel unwelcome. If you are ignored by the staff, or a member of staff is...